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You expressly agree and acknowledge that the terms and conditions contained in this Accounting Policy are incorporated within the Prosource Client Contract and you expressly acknowledge that you have read this Accounting Policy and agree to comply with and be bound by all of its terms and conditions as a requirement of creating and maintaining an account with Prosource. If at anytime you do not agree with any part of this Accounting Policy, you agree that your sole remedy is to cease any further use of the Prosource Services and terminate your account, in which case You agree that any activity that transpired prior to the date of such termination shall be governed in full by this Accounting Policy.
For information about specific terms of the Prosource Accounting Policy refer to the appropriate section below:
All references to amounts and use of the "$" sign refer to amounts in U.S. dollars.
Accounts receiving direct deposit (US or International) are eligible for once per week or once per two week payments. All other accounts receive payments once every two weeks (each a "Payment Frequency"). Pay period end times and payment send dates are dependent upon your selected Payment Frequency. For accounts receiving payments weekly, pay periods end at 12:00:00 a.m. Pacific time every Wednesday. For accounts receiving payments once every two weeks , pay periods end at 12:00:00 a.m. Pacific time every other Wednesday. Changes to your selected Payment Frequency will go into effect in accordance with the Payment Change Deadline.
Changing your Payment Frequency from once per week to once every two weeks (or vice-versa) may result in overlap between pay periods and the amount settled. Due to the overlap the first pay period on your new schedule could be longer or shorter than standard. In the case of overlap, Prosource always settles your open sales since your last pay period ended.
Payments are always sent on the Wednesday two weeks after period-end. Paper U.S. checks over $5,000 are sent at our expense by U.S. Priority Mail wherever possible. Paper U.S. checks over $10,000 are sent overnight via FedEx wherever available.
Prosource offers direct deposit of your Prosource account payment to U.S. bank accounts at no extra charge. An account must first receive three paper paychecks within any 12 week period before it is eligible to enroll in direct deposit. Direct deposits may take 1-2 business days to reach your account, although many direct deposits are received on the same day that we send them.
Prosource offers International Direct Deposit (XACH) for direct deposit of your Prosource account payments into certain international bank accounts, at no extra charge. XACH offers a fast and reliable method for direct deposit of your account payments in your local currency. Conversion to your home currency is done at the published market rate of our bank, Wells Fargo. Current daily rate quotes are available at Wells Fargo's website at: https://www.foreignexchangeservices.com/cfx. Click on the "currency calculator" link.
An account must have first received three paper paychecks within any 12 week period before it is eligible to enroll in XACH. XACH deposits are available to bank accounts in the following countries:
Once sent, XACH payments generally take only a few days to reach your account, depending on what country your account is in. Specifically, payments typically take 1-2 days for Canada; 2-3 days for Australia, Belgium, France, Germany, Ireland, Mexico, The Netherlands, and New Zealand; 3-4 days for Austria, Switzerland, Hong Kong, Singapore and the United Kingdom; and 4-5 days for Spain and India.
All changes to payment details, including address or payee changes, and changes between payment methods, must be made before the applicable deadline for each pay period. Specifically, changes must be complete before settlement is run, which occurs at 5 p.m. (U.S. Mountain Time Zone) Tuesday, one week after a pay period ends.
The "Payment Threshold" is a predetermined minimum amount of money you must have in your account before we cut you a check. You may select an amount from $10 to $100,000 as your Payment Threshold amount. The default setting is $100. We hold your payment until your payable balance reaches this amount. A $2.50 pay period processing charge is deducted from each payment we issue. To change your Payment Threshold, login to your account and select the "Account Settings" tab. Click "Edit" to the right of the "Payment Information" section. Select the "Payment Threshold" of your choice, and click the "Save Changes" button.
Products sold through Prosource have a retail and wholesale price. Vendors recommend a suggested retail price for their Products (within limits defined by Prosource) during Product creation. The lowest price for which Prosource will sell a standard Product is $3.00, and the lowest price for which Prosource will sell a recurring billing Product is $4.95 for initial purchases and $7.95 for rebills. Prosource also defines the maximum price for a Product when a Vendor submits the Product for approval. Once Prosource reviews the suggested retail price from the Vendor, the final retail price is set (please refer to the Client Contract for more information).
At the time of purchase by a customer, Prosource purchases the Product from the applicable Vendor at a wholesale price, which can vary by Product type, price, and currency, and resells the Product to the customer.
The wholesale price Prosource pays Vendors for standard Products, and initial payments for recurring subscriptions is typically 92.5% of the suggested retail, less $1.00. However, for recurring billing subscriptions where the rebill price is less than $40, Prosource purchases the rebills for the subscription from the Vendor at a wholesale price equal to 90.1% of retail.
If a Vendor chooses to sell a Product in a currency other than U.S. dollars, an exchange rate is used to convert the purchase amount to U.S. dollars. For more information, see the "Currencies" section.
Prosource also collects and remits the European Union Value Added Tax ("EU VAT") and other applicable taxes as required.
If an Affiliate generated the sale, the wholesale price is automatically split between the Vendor and Affiliate according to the commission percentage set by the Vendor. Amounts are credited to the Vendor and Affiliate at the time of sale.
Prosource processes sales in the following currencies:
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All transactions are applied to your account in U.S. Dollars. For products priced in U.S. Dollars (most products), the amount applied to your account will always be based on the U.S. Dollar price - the currency the customer chooses to purchase in does not affect the U.S. Dollar amount applied to your account. For products priced in a currency other than U.S. Dollars, transactions are converted to U.S. Dollars and applied to your account using an exchange rate acquired by Prosource in conjunction with our foreign currency partners at the time of the purchase. This exchange rate is updated once per day. Returns and revokes utilize the same exchange rate that was associated with the original purchase. Prosource's determination of exchange rates is final.
As part of our commitment to quality customer service and satisfaction, Prosource may approve a return in accordance with our Return and Cancellation Policy. When a sale is returned the customer receives a 100% refund and payouts from that sale are debited back out of the corresponding Vendor and Affiliate accounts.
A purchase is revoked if the customer's bank later claims the purchase was unfunded, unauthorized or fraudulent. Revoked sales cost Prosource money and harm our reputation as a reliable Product retailer. In these instances, we charge the Vendor $18 per credit card chargeback. Prosource reserves the right to charge increased fees per credit card chargeback, up to $100, if a publisher's products generate in excess of 1% chargebacks in any 90-day period.
These practices can help prevent revoked sales:
Returns and revokes are backdated 7 days for accounting purposes. For example, if a return is processed on a Thursday after pay period end, the debit is applied to the previous pay period.
Prosource withholds a fraction from each payment that is credited back to your account after 12 weeks (about 84 days). These funds are used to manage quality issues that may arise with Products you publish or promote, including delayed refunds or revoked sales. The standard return allowance is 10%. Prosource may adjust your return allowance at any time.
The Affiliate (if any) associated with any Prosource sale is determined by an automated customer tracking system. Any decision made by this system is final and not subject to petition or appeal.. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time.
You may close your account at any time. Any closing balance under $10 will be forfeited. To close your account, please use the Account Questions form.
Prosource will withhold payment of any account balance until the following criteria is met:
This requirement is in place to help prevent Affiliates from abusing the Prosource Affiliate program by using their accounts for the sole purpose of fraudulently collecting rebates and/or discounts on their own purchases.
Once you have met the Customer Distribution Requirement, your account will begin issuing payments normally, in accordance with our Accounting Policy, beginning on the next payment issuing date.
Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of no earnings, $5 per pay period after 180 days of no earnings, and $15 per pay period after 365 days of no earnings.
No national postal service is 100% reliable. If your check is significantly delayed you may request that we send you a new check. To issue a new check we have to pay a service fee to the bank network to recall (void) the first check. A US$20 cancellation charge applies and is deducted from the amount of the newly reissued check. New checks will only be issued on days when regular checks are sent. Prosource must receive the reissue request by the pay period end date in order for the reissue check to be processed at the same time as the payment for that pay period. There are no exceptions to these deadlines. To request that a check be reissued, please use the Account Questions form.
Prosource checks are VOID after 90 days from the date of issue. Please present your checks to your financial institution promptly. If you present a check after the 90 days your bank may refuse the check. We can issue a new check only if the stale check is in our possession. Please write "VOID" across the check and send it to the following address:
Click Sales, Inc.
Attn: Paycheck Department
917 S. Lusk Street, Suite 200
Boise, ID 83706
After we receive the check a new one will be issued on the next payout date.
In some countries mail theft is not uncommon. If a check is fraudulently endorsed (deposited by someone other than you) you will need to open a fraud case with our bank. If the bank determines that fraud did occur they will reimburse us the funds. We will then issue a replacement check to you. Prosource cannot reissue a check prior to the funds being returned to us or prior to the completion of the investigation by the bank. To receive information on how to open a fraud case with our bank please use the Account Questions form.
Payments that are sent via direct deposit that are returned to us due to invalid banking information are re-sent to you via paper check. Additionally, your account payment method will be switched to paper check until you provide accurate banking information. You may contact Prosource Accounting to inquire about the details of your returned direct deposits. Please send your request through our Account Questions form with the period ending date, the amount, and your nickname.
U.S. based Affiliate accounts earning over $600 are required to have a taxpayer ID number of some kind linked to their account, at a minimum a social security number. If inputting a social security number, be sure to use the proper 9-digit format including dashes: 123-45-6789.
Prosource encourages U.S. based Affiliates earning over $600 a year to obtain an IRS issued Employer Identification Number (EIN) to input into your account as a taxpayer ID number. If you do not have one already, you may click here to get yours at the IRS web site. Note that this is a free process. The IRS will either provide your number online, or mail it to you. Once you have obtained your EIN please be sure to key it in to all of your Prosource accounts, in this 9-digit format: 12-3456789. This helps to simplify the year-end 1099 reporting requirement.
Note: The taxpayer ID number input to your account must match the payee name on the account. If you are utilizing a business payee name but reporting under an individual social security number, you will need to fax a completed IRS W-9 form to us at 208-342-3934. Be sure to include a cover sheet that indicates your account nickname.
Second note: If you are utilizing a U.S. address but are a beneficial resident of a foreign country, you will instead need to fax a completed IRS W-8ben form to us at 208-342-3934. Be sure to include a cover sheet that indicates your account nickname.
This document is not a warranty. For more details please consult the Prosource Client Contract, which governs this Accounting Policy and of which this Accounting Policy is a fully incorporated part.